Before booking your appointment

Please familiarize yourself with the following details to help make the process as smooth as possible. The following information is to help you prepare for your medical.

1. Our clinic is e-Medical enabled, which means we will be submitting results electronically to Immigration.

2. A) If you’re doing an Upfront Medical, please indicate which category you are applying for: (Our office will create the UMI # required for your application when you come in for the medical exam)

   • Express Entry

   • Student Visa

   • Work Permit

   • Visitor Visa

   • Refugee

   • CUAET

   B) For all other applications, please wait until you receive an email from the CIC for the IME or UCI #. This number will be found on the PDF document attached to the email. Be sure to have this number ready when booking your appointment.

3. Let us know if you live in Calgary or out of town. This helps us ensure you can get your necessary exams done in a timely manner.

4. For women - If you are on your period, it is advisable that you do not book your immigration medical exam.

5. Notify our office how many people in the family are requiring an immigration medical exam, as well as how old are each of the applicants.

6. Our clinic requires a $50 non-refundable deposit upon booking to secure your appointment. We only accept Debit, VISA, and MasterCard. No Cash or American Express.

   • Please make sure that you really need this medical exam as we cannot issue a refund if you end up not needing this medical.

7. If you need to reschedule or cancel your appointment, please notify us within 48 hours (2 days prior) of the scheduled appointment.

8. If you are not feeling well, please contact us and we will reschedule your appointment.

1. Our staff will do your vision test using an eye chart, will measure your height and weight, and will take your blood pressure.

2. The doctor will see you and will ask some questions regarding your health and will do a physical exam.

3. You will be asked to undress for the medical exam with the doctor as required by the standards set by the immigration authorities.

   • Please note here at Olive Medical, we have a male panel physician. If you are not comfortable, a chaperone can be provided for females if requested or you can choose to have a female relative be with you in the room

   • Men are asked to undress to their underwear and after to sit on the examination table. Drape is not usually offered but can be requested

   • Women are asked to undress to their underwear and bra and after to sit on the examination table. Cape and Drape will be provided

     • A breast exam is not usually done unless there’s a history of breast cancer or a presumption of breast cancer based on the medical history

     • An internal exam is not examined. These parts of the body aren’t required for the immigration medical exam

Duration of medical exam - after the waiting time, the exam for a young, healthy individual may take about 15 min whereas an elderly person or someone with complex medical history may take up to 60 min.

Once you have done your medical exam at our clinic, it is your responsibility to finish your blood, urine tests, and chest x-ray within 10 days after your medical.

Our clinic is not responsible for following up with you if you have completed your tests. If you do not complete your tests in a respectable time frame, you will encounter major delays with your medical process and immigration application. You can help expedite your file by getting everything done as soon as possible.

As soon as you complete the required tests, our clinic will receive all the reports usually in 3 days, we will forward them to IRCC via the eMedical portal. If any of your tests are abnormal we will let you know before sending the report.

If you receive an email from immigration requesting you to do additional testing, please call our office to set up an appointment. Please note this visit will be an additional charge.

The final decision is made exclusively by IRCC, based on the medical facts collected by the doctor, not on the doctor's opinion or recommendation. After the report is submitted, the doctor has no further access to the case and is not informed about the outcome of your application. You will receive an answer directly from IRCC.